Testimonials

Mike Haggar, Crowthorne. RG45

Mark came along today to clean the oven, hob and extractor. Great person, very friendly and smiling at all times. Will always use OVENU. Thank you.

Mike Haggar, Crowthorne. RG45

S, Ascot. SL5

Mark has been my oven man for over 4 years. He is always friendly, punctual and makes a good job of cleaning my oven! Would not use anyone else.

S, Ascot. SL5

Mr Waller, Crowthorne. RG45

I have used this company for many years, I would think almost ten. Mark has carried out an excellent job on my double oven. He has carried out the work to my complete satisfaction and with a pleasant and extremely tidy manner. Thoroughly recommended.

Mr Waller, Crowthorne. RG45

Mr Barker, Ascot. SL5

Excellent work, thank you.

Mr Barker, Ascot. SL5

Mr. J. Mohamoodally, Ascot. SL5

Great service! Really pleased with the outcome.

Mr. J. Mohamoodally, Ascot. SL5

Miss Spink, Bracknell. RG12

Very pleased with the service. Arrived early. Oven looks great. Polite and nice.

Miss Spink, Bracknell. RG12

Mrs Francis, Bracknell. RG12

Excellent job as always!! Would never go anywhere else for my oven to be cleaned!!

Mrs Francis, Bracknell. RG12

Mrs Stovell, Bracknell. RG12

My oven always looks like brand new after it has been cleaned by Mark. I would always recommend OVENU to my friends and family – he is always very friendly and polite.

Mrs Stovell, Bracknell. RG12

Mrs Jones, Ascot. SL5

Mark always arrives on time or sometimes before!! He is extremely efficient and does a brilliant job cleaning our double oven. We have used OVENU for the last 7 years and we are always pleased with the result. We are always able to buy various other products including Bakeoglide, stainless polish and lamps for the oven – really excellent service.

Mrs Jones, Ascot. SL5

Mrs Smith, Ascot. SL5

I have used Mark for a number of years, I have lost track! He arrives when he says he will and leaves my double oven in shiny condition.

Mrs Smith, Ascot. SL5

Mrs Mitchell, Ascot. SL5

Thank you a fantastic job – oven is looking like new! Arrived on time and very pleasant. Mark, will use again!

Mrs Mitchell, Ascot. SL5

Mrs Shaw, Warfield. RG42

I have used OVENU on several occasions and am always delighted with results. My oven looks brand new again! Great service. I would highly recommend.

Mrs Shaw, Warfield. RG42

Mrs Gardiner, Bracknell. RG12

Straight back from holiday and bang on time! Thank you.

Mrs Gardiner, Bracknell. RG12

Mrs Jackie Simmons, Ascot area. RG12

Many thanks for your prompt and efficient service – as always. Excellent service – as an Executive Rentals agent in a prestigious area, the results have to be of a high standard. I thoroughly recommend this company.

Mrs Jackie Simmons, Ascot area. RG12

Mr Cook, Bracknell. RG12

Mark consistently supplies an excellent service. I have used his services regularly over many years and he is always polite, friendly, efficient and reliable. Highly skilled, I would and have recommended him to several friends/colleagues.

Mr Cook, Bracknell. RG12

Miss Wilhelmy, Bracknell. RG12

Brilliant service. On time and did a thoroughly excellent job. Would definitely recommend and use again.

Miss Wilhelmy, Bracknell. RG12

Ms Smith, Bracknell. RG12

I’m very pleased with the results and the service I have received from Mark. Will definitely be using him again.

Ms Smith, Bracknell. RG12

Mrs Paganini, Bracknell. RG42

Mark is my second favourite man (after my husband). Apart from doing a great job on my oven he brings a lot of sunshine to the house as well.

Mrs Paganini, Bracknell. RG42

Mrs Dawson, Ascot. SL5

Fantastic service. Ovens all clean and gleaming like new! Thank you for a very efficient and professional service.

Mrs Dawson, Ascot. SL5

Mrs Tanner, Warfield. RG42

Mark is always reliable and hard working. I never like to use my oven afterwards because it so, so clean.

Mrs Tanner, Warfield. RG42

Miss Wibberley, Ascot. SL5

Wonderful service, punctual, friendly and quick. My oven looks like new. I love it.Goes above and beyond what I expect.

Miss Wibberley, Ascot. SL5

Mrs Franklyn, Sunninghill. SL5

I have used you on about 3 occasions now at the recommendation of a friend. Service is brilliant, always punctual, does a really good job with no mess.

Mrs Franklyn, Sunninghill. SL5

Mrs Duncan, Virginia Water. GU25

I have used your company for several years and have been delighted by the end results. Staff have always been cheerful, helpful and reliable. A great service.

Mrs Duncan, Virginia Water. GU25

Mrs Robson, Warfield. RG42

I have been using OVENU for over 5 years now and have always been delighted with their levels of service, professionalism and the results in the oven! I use OVENU to clean the ovens in our own home as well as the property we let. I would have no hesitation in recommending them highly to anyone.

Mrs Robson, Warfield. RG42

Mrs Cherry, Ascot. SL5

What a great service. Your technician braved heavy snow with good humour to get to us and did a fantastic job.

Mrs Cherry, Ascot. SL5

Mr Cook, Bracknell. RG12

A fast efficient, friendly and reliable service tailored to my exact needs. Have been using Mark for several years now. Mark has excellent customer service work ethics and is always time flexible, friendly and helpful. Not only that, excellent value!

Mr Cook, Bracknell. RG12

Mrs Beare, Bracknell. RG12

I have been having Mark clean my cooker for a few years now, he does an excellent job and it’s very worth while.

Mrs Beare, Bracknell. RG12

Mrs Rix, Ascot. SL5

Mark has been coming to us for some time now, he is always happy and does a great job. We will always use him.

Mrs Rix, Ascot. SL5

Mrs Batten, Ascot. SL5

Mark has been cleaning my oven for several years. Not only is my clean oven a real treat he is such a cheery and polite person to have in the house. How ever dirty my oven is – from bad to disgusting – he never complains.

Mrs Batten, Ascot. SL5

Mrs Butler, Ascot. SL5

First class service. My oven always looks brand new (which always impresses my Mother-in-Law) thank you Mark.

Mrs Butler, Ascot. SL5

Mrs Dixon, Warfield. RG42

Prompt, cheerful, professional service as always. Excellent. Highly recommended.

Mrs Dixon, Warfield. RG42

Mrs Chantrilc, Bracknell. RG42

Mark is an absolute delight, always cheerful and mega tidy. He does a smashing job always – I have recommended him to others in the area. My oven which is now nearly 30 years old still looks like new thanks to Mark. A decent Belling Format combination. Brilliant.

Mrs Chantrilc, Bracknell. RG42

Mrs Bryan, Ascot. SL5

Mark delivered a prompt, friendly and reliable service. Oven expertly cleaned, looks as good as new every time.

Mrs Bryan, Ascot. SL5

Mrs Mulliner, Bracknell. RG12

We always use Mark to clean our oven. He always arrives on time and does a very good job. He is very professional at his work. Thank you again.

Mrs Mulliner, Bracknell. RG12

Mrs Thorpe, Crowthorne. RG45

Mark has managed to restore my oven to a usable kitchen appliance that I am proud of. Thank you.

Mrs Thorpe, Crowthorne. RG45

Mrs Le Hunte, Sandhurst. GU47

Once again – after 9 years, still a first class service, with a smile! Many thanks.

Mrs Le Hunte, Sandhurst. GU47

Mrs Elliott, Bracknell. RG12

Mark has been cleaning my oven for the last eight years. He is a very hard worker. My oven always looks like it is new when he has finished. He always arrives on time and I would recommend him to friends and family. Mark has a very nice manner. 100%.

Mrs Elliott, Bracknell. RG12

Mrs Read, Virginia Water. GU25

A great service, always friendly, professional and prompt. I have been a regular customer for 5 years and will always use Mark.

Mrs Read, Virginia Water. GU25

Mrs Sheila McDermott, Sandhurst. GU47

Mark is a very reliable hard worker. He is always on time, very courteous and friendly. Great sense of humour. Very, very clean. Above all does a marvellous job on my oven. Always looks like new when he’s finished.

Mrs Sheila McDermott, Sandhurst. GU47

Mandy Cheeseman, Crowthorne. RG45

Prompt arrival, very friendly. Fantastic job. I’ve got a brand new oven! I am well pleased.

Mandy Cheeseman, Crowthorne. RG45

Miss Oates, Bracknell. RG42

Thank you for booking me in so promptly, arriving on time and excellent service.

Miss Oates, Bracknell. RG42

Mrs Bowles, Warfield. RG42

Thank you for the great service, quick, reliable and professional.

Mrs Bowles, Warfield. RG42

Mrs Wheeler, Bracknell. RG42

I have used OVENU for many years and have always been happy with the service and the spotless results.

Mrs Wheeler, Bracknell. RG42

Mrs Turner, Bracknell. RG12

Great service, really pleased with my lovely clean oven! Would definitely be recommending you.!

Mrs Turner, Bracknell. RG12

Ms Whiteman, Sunningdale. SL5

Thank you for always cleaning well, for leaving no mess and for being cheerful.

Ms Whiteman, Sunningdale. SL5

Mr. R. Hardyman, Bracknell. RG42

Thanks for a prompt and speedy service. Didn’t know the extractor was white and can see what we are cooking now! Thanks

Mr. R. Hardyman, Bracknell. RG42

Mrs Alltree, Binfield. RG42

Mark always provides an excellent service. He has cleaned our ovens 4 or 5 times now and is always friendly, polite and efficient. I would definitely recommend him personally and OVENU as well especially as they use organic products to clean the ovens with which doesn’t smell!! It is so much easier to let OVENU clean the oven instead of doing it myself!!!

Mrs Alltree, Binfield. RG42

Mrs Davies, Warfield. RG42

Prompt arrival, very friendly service and thorough job done. Oven looks like new! Thank you Mark.

Mrs Davies, Warfield. RG42

Mrs Mohindra, Ascot. RG42

Thank you for an EXCELLENT service that we received today! Very, very pleased! Mark not only cleaned our oven but he fixed and replaced an on going problem we had with our extractor fan! We would highly recommend Mark and OVENU and we will be using his services again!

Mrs Mohindra, Ascot. RG42

Mrs Norman, Bracknell. RG12

We have used OVENU on several occasions. We always find the service friendly, thorough and leaves us with an oven like new. We wouldn’t use anyone else.

Mrs Norman, Bracknell. RG12

Mrs Thorpe, Crowthorne. RG45

Thank goodness for OVENU and thank you for Mark. He is a  thorough professional and my oven wouldn’t be the same without him! Looking forward to the next visit. Every one should use you!

Mrs Thorpe, Crowthorne. RG45

Mrs O’Conner, Sandhurst. GU47

Mark is always cheerful, efficient and prompt. Would like to keep him in a cupboard – his work is always first class.

Mrs O’Conner, Sandhurst. GU47

Miss Harber, Binfield. RG42

Great friendly service. Oven looks like new, it was terrible before. I didn’t want to cook in it before it was cleaned.

Miss Harber, Binfield. RG42

Ms Davies, Bracknell. RG12

Very prompt and efficient service. Thank you.

Ms Davies, Bracknell. RG12

Mr Henry Holcroft, Bracknell. RG42

I would just like to say what a great service you provide. Your operative Mr Daniels was first class, prompt, polite and very knowledgeable about things to do with ovens. I don’t think my oven looked this good when it was new. Thank you very much. 10/10.

Mr Henry Holcroft, Bracknell. RG42

Cafe Diem, Bracknell. RG42

Thank you for your wonderful service. Our ovens, microwaves and griddles look amazing. Well done Mark. Thanks so much.

Cafe Diem, Bracknell. RG42

Mrs Woodford, Bracknell. RG42

Mark has been cleaning my oven for several years now and does a fantastic job. He is reliable and trustworthy. Would totally recommend.

Mrs Woodford, Bracknell. RG42

Mrs Innes, Virginia Water. GU25

I have been using Mark from OVENU for many years now. He is always polite, efficient and on time. It’s thanks to him (and my good fortune) that my 27 year old Neff double oven is still going strong!

Mrs Innes, Virginia Water. GU25

Miss Sutton, Bracknell. RG12

Mark returned my call immediately and was very friendly and helpful. On the day he was very flexible and turned up on time. I can’t believe the difference in the oven, it’s amazing! Would definitely recommend OVENU.

Miss Sutton, Bracknell. RG12

Mr Fulcher, Crowthorne. RG45

Mark has been cleaning our ovens for many years. He is always efficient, on time and professional in his work. He is a credit to the company. I would highly recommend.

Mr Fulcher, Crowthorne. RG45

Mrs Heslington, Ascot. SL5

Thank you so much for the polite, ultra polite and faultless service. My cooker is now like brand new out of the box.

Mrs Heslington, Ascot. SL5

Mrs Layton, Warfield. RG42

Mark has been cleaning my oven for years. He is always on time, very cheerful and efficient. He comes highly recommended!

Mrs Layton, Warfield. RG42

Mrs Norsworthy, Sandhurst. GU47

I am very pleased with the work that has been done. Mark has been coming to my house for several years. Very pleasant and happy. Thank you.

Mrs Norsworthy, Sandhurst. GU47

Mr Craig Nixon, Binfield. RG42

I have used OVENU several times now and have been delighted with the exceptional service. The results are outstanding and are carried out by friendly and helpful people. Highly recommended!

Mr Craig Nixon, Binfield. RG42

Mrs Khalique, Virginia Water.

Always very chirpy and does a great job. Thanks very much.

Mrs Khalique, Virginia Water.

Mrs Malhan, Binfield. RG12

Fantastic service and very cheery attitude! Thank you and will recommend.

Mrs Malhan, Binfield. RG12

Miss Haylor, Ascot. SL5

Arrived on time, even during Ascot week! Ovens are like new, very quick and no mess. Will definitely be using the service again! Thank you.

Miss Haylor, Ascot. SL5

Mrs Marshall, Crowthorne. RG45

Mark from Bracknell has done a fabulous job. The oven is squeaky clean and super shiny. Thank you!

Mrs Marshall, Crowthorne. RG45

Mrs Christine Abbott, Ascot. SL5

Mark has been cleaning our oven over the last ten years. Mark is always polite and very good at his job. I would recommend him to anyone.

Mrs Christine Abbott, Ascot. SL5

Mrs Allcock, Crowthorne. RG45

I continue to be delighted by the attitude and outcome. I recommend him to others without hesitation. Well done Mark.

Mrs Allcock, Crowthorne. RG45

Mrs Yearwood, Crowthorne. RG45

Mark is always helpful and friendly. I have used his service for over 6 years now and would recommend anyone to use his services. He has been coming here yearly and makes my oven and cooker hood look like new.

Mrs Yearwood, Crowthorne. RG45

Mrs Brenda Howe, Ascot. SL5

I can’t praise Mark’s work highly enough – he is a genius who turns filthy greasy Range’s into looking brand new. He has cleaned my Range for 7 years and still brings it up magnificently, and what a charming person too.

Mrs Brenda Howe, Ascot. SL5

Mrs Smith, Bracknell. RG42

Very prompt. Did a great job and didn’t wake my baby up!

Mrs Smith, Bracknell. RG42

Miss Conway, Crowthorne. RG45

Thank you for a wonderful job! Mark is friendly, funny and did an excellent job.

Miss Conway, Crowthorne. RG45

Mrs Cathy Chapman, Ascot. SL5

Nothing was too much trouble! Great service, great finish. Highly recommend Mark and his work.

Mrs Cathy Chapman, Ascot. SL5

Mrs Smith, Martins Heron. RG12

Great job, thank you. Very punctual and tidy. Best bit – great choice of radio station! Thank you. We will definitely call you back again.

Mrs Smith, Martins Heron. RG12

Miss Ryan, Bracknell. RG12

Fantastic service! Called on Tuesday, all done by 10.30am Wednesday. Friendly, fast and efficient! What more could you want.

Miss Ryan, Bracknell. RG12

S. Lindsay, Sunningdale. SL5

Very pleased with results. Very prompt service – thanks.

S. Lindsay, Sunningdale. SL5

Mrs McDonagh, Sandhurst. GU47

Very polite and arrived promptly. Excellent service and the oven looks brand new. Will definitely use again and recommend to friends.

Mrs McDonagh, Sandhurst. GU47

Mrs Canfield, Bracknell. RG42

Mark has been coming to us for many years now. He is always cheerful and polite as well as efficient at the job in hand. I would happily recommend him to anyone needing this service.

Mrs Canfield, Bracknell. RG42

Ms Kirby, Winkfield Row. RG42

Mark Daniels has just cleaned my oven, hob and extractor fan – fantastic job and a super asset to have working for OVENU. Fabulous service and I couldn’t recommend you highly enough.

Ms Kirby, Winkfield Row. RG42

Mrs. J. Stovell, Bracknell. RG12

Mark, always arrives on time, is friendly and does a brilliant job of cleaning my oven. It always looks like new! I would not hesitate to recommend his service.

Mrs. J. Stovell, Bracknell. RG12

Mrs Fay, Warfield. RG42

As usual a wonderful job. My oven looks brand new every time. Mark has been cleaning my oven for many years, he is very professional, efficient and friendly guy. Have recommended to many people in the past and will continue to do so.

Mrs Fay, Warfield. RG42

Mrs Whitter, Crowthorne. RG45

A very friendly, professional, efficient service with a fantastic, gleaming result at the end of it.

Mrs Whitter, Crowthorne. RG45

Mrs Medlock, Ascot. SL5

Mark has been cleaning my oven for many years now. He always leaves the oven looking like new! He’s a pleasure to have around.

Mrs Medlock, Ascot. SL5

Mrs Hughes, Binfield. RG42

Thank you for making my oven fantastically clean. Mark is always on time or early and I will continue using him every year. My Dad loves OVENU too!!

Mrs Hughes, Binfield. RG42

Dr Nuvoloni, Warfield. RG42

Have used your service on many occasions. I have always been totally satisfied with the results. He is reliable, prompt and extremely courteous. I will continue to use your service and will recommend you to my friends and family.

Dr Nuvoloni, Warfield. RG42

Mrs Wigg, Bracknell. RG12

Mark is a very conscientious man, keeping to his appointments without lateness. He is polite, well mannered and a delight to have in the home as he is trustworthy and gets on with the job without any delay. This is the second time Mark has been to clean our over used oven and I can honestly say he will be back again. I have no hesitation in recommending Mark and OVENU to friends and family.

Mrs Wigg, Bracknell. RG12

Mrs Day, Bracknell. RG12

We are absolutely delighted with the service provided by Mark Daniels and we have him back regularly to keep our new double oven looking pristine. We couldn’t recommend Mark highly enough.

Mrs Day, Bracknell. RG12

Mrs Rix, Ascot. SL5

Mark has been coming to us for some years and he is always very happy, pleasant and very efficient. A very nice guy.

Mrs Rix, Ascot. SL5

Mrs Mills, Virginia Water. GU25

Have been using Mark for several years. He is always on time, pleasant and gives the oven a thorough clean. Have recommended him to many friends.

Mrs Mills, Virginia Water. GU25

Mrs Feltz, Crowthorne. RG45

I have been using Mark for a few years now and can honestly say I am more than happy with the service provided. My one is always sparkling clean and looks like new after he has been. I would highly recommend him to everyone.

Mrs Feltz, Crowthorne. RG45

Meyler Lettings, Bracknell. RG12

Cooker cleaned at Hart Close and Mark did a very good job.

Meyler Lettings, Bracknell. RG12

Mr Jones, Ascot. SL5

Mark has been cleaning our oven for 5 years. We are very pleased with the service that he provides and our oven is always left in an immaculate state.

Mr Jones, Ascot. SL5

Mrs Cloret, Warfield Park. RG12

I have always been very pleased with Mark’s professionalism and service. I am completely happy for him to be working in the house as he is totally trustworthy. He is always on time and I would recommend him to anyone!

Mrs Cloret, Warfield Park. RG12

Carolyn, Sunningdale. SL5

Mark Daniels has been cleaning my oven for the last 2 years. He is extremely efficient, fixes anything that he is able to to keep my old oven functioning. Very friendly and always reliable.

Carolyn, Sunningdale. SL5

Mark, Priestwood. RG12

Mark is a very friendly person. He works extremely hard and is always a delight to have work in my home.

Mark, Priestwood. RG12

Mrs Layton, Warfield. RG42

Mark has done our oven for the last 7 years and leaves it looking brand new. I would have no hesitation in recommending him, as the quality of work is outstanding and he always been reliable, honest and friendly.

Mrs Layton, Warfield. RG42

Mrs Lewis, Widridings. RG12

I have had Mark for many years now and am very pleased with the way he leaves my cooker looking brand new. Mark is a friendly person to have in your home.

Mrs Lewis, Widridings. RG12

Mrs Allways, Crowthorne. RG45

Mark has been cleaning my oven for six years. I have told my friends about him. I am always delighted with my oven.

Mrs Allways, Crowthorne. RG45

Mrs Jessup, Sandhurst. GU47

We have had Mark clean our oven for about 8 years now. He is always on time, does an excellent job. My oven always look brand new. He is always friendly and polite and I always highly recommend him to my friends and family.

Mrs Jessup, Sandhurst. GU47

Mrs Macdonald, Ascot. SL5

Mark is like a member of the family-friendly, tidy, polite and punctual. My oven shines like new after Mark’s visit. I would recommend him to my friends.

Mrs Macdonald, Ascot. SL5

Mrs McCormack, Ascot. SL5

Mark from OVENU has been taking care of our ovens regularly for nine years and we have continued to require the service at our new home. The ovens are always left in new condition with all the components cleaned and expertly replaced. I have no hesitation in recommending Mark and OVENU to any future customers.

Mrs McCormack, Ascot. SL5

Mrs Woodford, Winkfield. RG42

I have been using Mark for several years and find him extremely reliable and efficient. My oven is always spotless and I am happy to leave him in my house whilst I go out. I would highly recommend him.

Mrs Woodford, Winkfield. RG42

Mrs Rimmer, Priestwood. RG12

Using OVENU for many years – always very pleased with the results – would always recommend.

Mrs Rimmer, Priestwood. RG12

Karen, Bracknell. RG12

Fantastic service provided by Mark every time. Can’t believe how clean he always gets our oven and microwave – comes out looking like brand new every time. Can’t recommend enough with friendly service too!!

Karen, Bracknell. RG12

Mrs Hewlett, Forest Park. RG12

Excellent service, couldn’t be more pleased. Oven looks like new. Really nice chap, very friendly.

Mrs Hewlett, Forest Park. RG12

Mrs Beare, Bracknell. RG12

Mark is like a breath of fresh air. Always early, extremely cheerful, and most of all does a wonderful job on cleaning the oven. Well done OVENU.

Mrs Beare, Bracknell. RG12

Mrs Cook, Sunninghill. SL5

Six years and still delighted!

Mrs Cook, Sunninghill. SL5

Mrs Quantrell, Warfield. RG42

I always look forward to Mark’s annual visit to my home. OVENU certainly does what it says and my oven comes up sparkling like new every time. I would never be able to get it clean myself. I wouldn’t hesitate to recommend OVENU and I find they are fairly priced too.

Mrs Quantrell, Warfield. RG42

Mrs Still, Owlsmoor.

A superb job done once again!! Mark takes the ‘agony’ of cleaning the oven off me and frees me up to do other things! The oven is always sparkling clean, just like new! The service is brilliant, always on time and very friendly and Mark doesn’t complain about my choice of music, unlike my kids!!! Thank you Mark and OVENU.

Mrs Still, Owlsmoor.

Mrs. Bland, Warfield. RG42

Mark has cleaned my oven for many years now. Always does an exceptional job, is pleasant to have working in your home & always leaves everything clean & tidy. Thank you Mark.

Mrs. Bland, Warfield. RG42

Mrs. Batten, South Ascot. SL5

This must be the fourth or fifth time Mark has cleaned my ovens and , as always, I am delighted…..it’s just like new.

Mrs. Batten, South Ascot. SL5

Dee  Lindesay, Ascot. SL5

Mark has been cleaning my oven for many years. He provides a superb professional and friendly service, always turning up on time and leaving everything clean and tidy when he goes. He takes it apart to clean it so all the nooks and crannies are clean, when he’s finished, it looks like new. Mark provides an excellent service and I would not hesitate to recommend him to my friends.

 

Dee Lindesay, Ascot. SL5

Mrs. Sloan, Crowthorne. RG45

Excellent service. The oven and hob look like new again!

Mrs. Sloan, Crowthorne. RG45

Mr. Brooks, Bracknell. RG42

Yes, the service was good. On time and very polite.

Mr. Brooks, Bracknell. RG42

Mrs. Day, Bracknell. RG12

Very prompt and efficient service and as always, delivered with a smile.

Mrs. Day, Bracknell. RG12

Miss. Gibbon, Jennetts Park. RG42

Mark turned up on time and cleaned perfectly as usual. As a director of a cleaning business for 20 years I know a good job when I see one!

Miss. Gibbon, Jennetts Park. RG42

Mrs. Carr, Crowthorne. RG45

He came early and was flexible. Very pleasant to talk to. Good job done.

Mrs. Carr, Crowthorne. RG45

Mrs. Thorpe, Crowthorne. RG45

I have been using Mark’s OVENU service for over 7 years and have found the level of service and the professionalism outstanding. Foolishly I tried another company because of a promotional voucher and it was a complete waste of time and money as Mark’s service outshines everyone else’s. He is always cheerful & pleasant to deal with and would highly recommend using him as he is brilliant.

Mrs. Thorpe, Crowthorne. RG45

Mrs. Kellaway, Ascot. SL5

Totally fab! I was moving the next day and the oven was grim!! Mark fitted us in the same day and did a wonderful job….the oven looks as good as new. 10/10

Mrs. Kellaway, Ascot. SL5

Mrs. Levey, Crowthorne. RG45

Thank you so much for a brilliant job! It’s the second time I’ve used you, once at our previous address and once here. Both times the oven has looked like new by the time you’ve left. I’ll certainly recommend you to my friends and will certainly be using you again!

Mrs. Levey, Crowthorne. RG45

Mr. Boulding, Jennetts Park. RG12

Delighted with the service from Mark, arrived on time, very professional service and, most importantly, a sparkling oven – just like new!

Mr. Boulding, Jennetts Park. RG12

Mrs. Burton, Warfield Street. RG42

Mark did a fantastic job! Very prompt and worked extremely thoroughly – my oven has been restored to ‘glory’ – the oven doesn’t smoke any more – Hurray! See you next year!

Mrs. Burton, Warfield Street. RG42

Mrs. Hayes, Crowthorne. RG45

I am delighted to have ‘brand new’ oven again ! I just don’t want to use it !! Mark was efficient and charming and I shall be referring him as mch as I can as OVENU is a service everyone should know about! Thank you.

Mrs. Hayes, Crowthorne. RG45

Mr. Catania, Ascot. SL5

We are completely satisfied with the service we get – every time.

Mr. Catania, Ascot. SL5

Version 1.3

Maintaining your privacy and your trust is very important to us. We strive to be especially clear on how we use your personal information, if and when we collect it, and on the ways in which we can work together to protect your privacy.

This document is for compliance with the UK Data Protection & Privacy legislation and the Applied GDPR (General Data Protection Regulation) also known as Regulation (EU)2016/679

This Privacy Policy explains the:

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  • Legitimate interests of the data controller or third party
  • Purpose of the processing and the lawful basis for the processing
  • Categories of personal data to be processed
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  • Details of data transfers to a third country and safeguards
  • Length of time personal data is processed and any criteria used to establish the length of time the data is processed
  • Data Subject’s Rights (Your rights)
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  • Details of any part of a statutory or contractual requirement and possible consequences of failing to provide the personal data
  • The existence of any automated decision making, including profiling and information about how decisions are made

What products and services are covered by this policy?

This Privacy Policy applies to the information that we may obtain from you through your use of our website(s), from your direct contact with our franchisees or a call handling centre, collectively called the “Services”. If you have any questions or need more information about these Services, please contact us at the email address in the section below.

Data Controller

For the purposes of the data protection & privacy legislation the Data Controller is:- Ovenu Franchising Limited (abbreviated to ‘we’ and/or ‘us’ throughout this notice)

Ovenu Franchising Limited is a Company Registered in England & Wales under Registration Number 3751822.

We are also registered at the Information Commissioner’s Office No.ZA225575

To contact us, please write to us at our Trading Address; Unit 3, Station Industrial Estate, Oxford Road, Wokingham Berkshire. RG41 2YQ or use Email: privacypolicyinformation@ovenu.co.uk

We will use the information we collect for a variety of purposes, including to:

  • Make our Services work for you;
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  • Providing other news or information about us;
  • Monitor and analyse trends, usage, and activities in connection with our Services;
  • Investigate and prevent fraudulent transactions, unauthorised access to our Services and other illegal activities

We only process personal data on a legitimate interest basis that such processing is necessary in order to enter into or perform a contract for our service(s) or provide further information about our franchise opportunities and/or;

We and our franchisees will legitimately process data to confirm any and all bookings made in keeping with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and/or;

We and our franchisees will process data to supply you with accurately prepared and costed quotations prior to commencing works based on information you provide us with either verbally or via our website contact forms.

Providing further information about our franchised business opportunity is often supplied over a number of communications and there is always the option to unsubscribe at any time to stop receiving further information electronically. To stop receiving communications via any other media (by post for example), you can request this in writing to our Trading Address above.

All of the above is processed on the basis we have a legitimate interest which is not overridden by the rights or freedoms of the affected data subjects.

Categories of personal data and Sources

What information do we collect from you, and how is it used?

Direct:

You can visit our website without telling us who you are and without revealing any personal information about yourself. To provide full service however, we will most often need to collect some personal information. For instance, we collect information about you when you request a quotation or details of our franchise opportunity. The types of Information we collect may include email address, country of residence, your name, postal address and phone number.

We do not collect or process sensitive/special categories of personal data, nor facilitate processing personal data of data subjects under the age of consent (children).

Indirect:

From cookies: We may also collect “cookie” information that we may save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customise our Services and your experience; to allow you to access and use our Services ; to log visits and to understand which areas and features of the Services are most popular. We may also associate the information we store in cookies with personal information you submit while using our Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services.

For specific information on cookies, please refer to Aboutcookies.org

Logs: We may record certain information and store it in log files when you interact with our Services. This information may include Internet protocol (IP) or other device addresses or ID numbers as well as browser type, Internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, your mobile carrier and system configuration information.

Analytics: We and our analytics providers also collect and store analytics information when you use our Services to help us improve our Services. We make sure this data is anonymous by not connecting any analytics data to personally identifiable data such as a name, email address, physical address or phone number.

How might we share information?

We are not in the business of renting or selling your personal information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we will share your personal information with third party data processors, as set out below:

The Ovenu business is run and operated as a Business Format Franchise under franchise agreement between Ovenu Franchising Limited and our franchisees.

Our appointed franchisees process data in accordance with our Internal Privacy Policy stipulations and in accordance with the Terms of their Franchise Agreement with us.

Newsletter Service: We use a commercial application to facilitate our newsletter service and there is the opportunity to unsubscribe on each & every item.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if:

  • We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request
  • To protect the security or integrity of our products and services
  • To protect our property, rights, and safety and that of our customers or the public from harm or illegal activities
  • To respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or
  • To investigate and defend ourselves against any third-party claims or allegations.

Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another person or company. And for clarity, this may include the change in proprietorship of a franchise territory. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website and/or email as part of our contractual obligation to you.

Data Transfers

The data controller does not transfer personal data outside of the United Kingdom or European Union. The data controller has ensured that adequate safeguards are in place with data processors acting on its behalf.

How long will we keep the personal data?

Retaining some data may be subject to a statutory retention period and this must be adhered to, (to keep certain data for a minimum period of time). This may include personal data (name, address, contact details), but on expiry of such statutory requirement, such data will be destroyed securely. Where possible any personally identifiable data will be anonymised or pseudonymised.

Your information we use for occasional marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Our backup routine keeps data for a rolling 30 day period after which time the data is removed from all systems.

Statutory or other requirements

We do not process personal data in respect of any statutory requirement nor require personal data to be supplied as part of any contractual agreement other than the franchise agreement with our franchisees however, in respect of the controller’s services, certain communications may not be possible without such personal data being supplied, for example an email to furnish you with updates information etc. or an address to fulfil an order.

Profiling and Automated Decision Making

No profiling or automatic decision making processes are undertaken by us in respect of any personal data processing activities.

Your rights

Your fundamental rights as a Data Subject are:

  1. The right to be informed
  2. The right of access
  3. The right of rectification
  4. The right of erasure (often known as the right to be forgotten)
  5. The right to prevent processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automatic decision making and profiling

Under the right of access (2), you have the right to obtain:-

– confirmation that your data is being processed;

– access to your personal data; and

– other supplementary information

So that you are aware of and can verify the lawfulness of the processing, your right to access can be exercised by contacting the data controller as above.

Not all fundamental rights are absolute.

Your right to complain to the supervisory authority/regulator

You have the right to complain about organisations processing your personal data.  You can exercise this right by contacting the supervisory authority of the data controller as follows:-

Head office

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

We regularly review and, where necessary, update our privacy information. If we plan to use personal data for a new purpose, we’ll update our privacy information and communicate the changes to individuals before starting any new processing.